Website Policies & Business Disclosures

Business Information

Custos Arms LLC
P.O. Box 10578
Glendale, AZ 85318

Phone: (602) 803-8300
Email: estategunsandammo@gmail.com

Terms and Conditions

General

These Terms and Conditions govern the use of the Custos Arms LLC website. By accessing this website, users acknowledge and agree to these terms.

Custos Arms LLC reserves the right to modify website content, policies, or product availability at any time without prior notice.

Legal Compliance

All activities conducted by Custos Arms LLC comply with applicable federal, state, and local laws and regulations. Firearms and ammunition transactions are subject to all required legal restrictions.

Custos Arms LLC does not sell firearms or ammunition to individuals prohibited by law from possessing such items. Where required, firearms are transferred through a properly licensed Federal Firearms Licensee (FFL).

Product Listings

Product descriptions are provided for informational purposes only. Availability and pricing are subject to change and are not guaranteed until a transaction is completed.

Limitation of Liability

Custos Arms LLC is not responsible for damages resulting from improper, unsafe, or unlawful use of products sold.

Governing Law

These Terms and Conditions are governed by the laws of the State of Arizona and applicable federal law.

Refund & Return Policy

All sales are final except in cases of verified product defects.

• Defective items may be eligible for return within 15 days of receipt.
• Firearms and ammunition are non-returnable unless a manufacturing defect is confirmed and return is permitted by law.
• All defect claims must be reviewed and approved by Custos Arms LLC prior to return.
• Approved returns will be refunded to the original method of payment.

No returns are accepted for reasons other than verified defects.

Shipping Policy

• Firearms are shipped only to licensed Federal Firearms Licensees (FFLs) in accordance with federal law.
• Ammunition and accessories are shipped only where legally permitted.
• Shipping timelines may vary based on regulatory requirements, availability, and carrier limitations.

Custos Arms LLC reserves the right to cancel any order that cannot be legally completed.

Privacy Policy

Information Collection

Custos Arms LLC collects customer information necessary to process transactions and comply with legal requirements, including name, billing address, shipping address, phone number, and email address.

Use of Information

Customer information is used solely for:

• Order processing
• Payment authorization
• Legal and regulatory compliance
• Customer communication

Data Protection

Custos Arms LLC does not sell, rent, or share customer information with third parties except where required to complete transactions or comply with applicable laws.

Payment Policy

Custos Arms LLC accepts major credit and debit cards through secure, compliant third-party payment processors. Accepted payment methods may include major card networks such as Visa, Mastercard, American Express, and Discover.

Checkout Requirements

Customers are required to provide accurate billing and shipping information during checkout. All checkout fields must be completed to ensure transaction accuracy, fraud prevention, and compliance with payment processor requirements.

Contact Information

Custos Arms LLC
P.O. Box 10578
Glendale, AZ 85318

Phone: (602) 803-8300
Email: estategunsandammo@gmail.com

Compliance Statement

Custos Arms LLC conducts all business activities in accordance with applicable federal, state, and local laws governing the sale and transfer of firearms, ammunition, and related products.